Cut no-shows with automated appointment reminders. Capture consultation enquiries from ads in real time. Run a shared front-desk inbox for the whole clinic. A communication tool, not a record-keeping system.
A 15% no-show rate at a clinic that runs 30 appointments a day is roughly 4-5 empty slots daily. The reminder system stuck on phone calls cannot keep up.
Manual reminder calls miss patients. Email reminders go unread. WhatsApp reminders have a 98% open rate.
Someone clicks your Instagram ad asking about a treatment, waits four hours for a reply, and books with the clinic that answered in five minutes.
Multiple coordinators using a single personal phone create duplicate replies, missed messages, and zero handoff context.
Recovery check-ins, diet adherence prompts, and review requests rarely happen because nobody has time to message every patient manually.
The same dripBot platform, framed for appointment messaging, consultation enquiries, and front-desk coordination. A communication tool only - never a place for clinical records.
Push every booking from your practice management system into dripBot via the API. A reminder flow does the rest: confirmation after booking, 24-hour reminder, day-of "see you soon", and a polite reschedule prompt if the patient cancels. Front-desk staff stop chasing every appointment manually.
Click-to-WhatsApp ads, Instagram bio links, your website form - all funnel into one inbox. A coordinator sees the enquiry as it arrives. An automated greeting kicks off while they pull up the schedule. The patient feels heard within seconds.
Every coordinator, every doctor's assistant, every clinic location sees the same inbox. Assign by language, doctor, or location. Add internal notes ("called the patient at 2pm, will retry") so the next shift picks up the context. No more lost messages on personal phones.
Workflows that practices typically set up in their first week.
Confirmation, 24h reminder, day-of message, and reschedule prompt - all auto, with one-tap confirm or rebook.
Click-to-WhatsApp ads, Instagram, and website forms land in one inbox. A coordinator replies within seconds.
Nutritionists and wellness coaches share weekly plan summaries and check-in prompts (without clinical details) over WhatsApp.
An automated message a day or week after the appointment thanks the patient and invites a Google or Practo review.
One number for the brand, multiple coordinators across locations, assignment rules by city or specialty.
Run a free screening camp? Send the announcement to a tagged segment ("Andheri patients") two days before.
dripBot is a communication and marketing tool. It is not an electronic health record system. Do not upload prescriptions, lab reports, or clinical notes into dripBot. Use a dedicated EHR for clinical data.
Set up your reminder flow and front-desk inbox this week. 14-day free trial, no credit card.