AI that replies, routes, and flags

Let AI handle the questions you answer a hundred times a day, send each chat to the right place, and pull in a human the moment it matters - across WhatsApp and Instagram, in your tone.

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AI Assistant

Do you have a plan for a small clinic?

Yes - our Starter plan fits small clinics: 1 number, appointment reminders, and automation included.

Can it send reminders in Hindi?

Absolutely - templates support Hindi and English. Want me to connect you with the team?

AI replied Topic: Pricing

Reply, route, learn

An assistant that actually knows your business

Not a generic chatbot. dripBot's AI answers from your context, routes by intent, and knows when to step aside - so your team only touches the conversations that need a person.

Auto-reply

Instant answers, on brand

The AI replies to common questions in seconds, day or night, in your tone and language. It answers from what you tell it about your services, pricing, and policies - and stays inside those lines, so it never guesses about your business.

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Answers from your own context, in your voice
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Hindi and English out of the box
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Natural, chunked replies with typing indicators

What are your timings?

We're open Mon-Sat, 10am to 8pm. Want me to book you a slot?

Yes, tomorrow evening

Done - I've noted tomorrow 6pm. You'll get a reminder the morning of.

Routing + insights

Right topic, right person, real signal

Every chat is routed by what it's about - ad-aware for paid leads, intent-based for organic. The AI hands off cleanly when a person is needed, and labels every conversation so you can see what people ask for most and where you're losing them.

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Ad-aware and intent-based topic routing
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Clean handoff to a human, full history attached
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Conversation themes and knowledge-gap insights

AI Insights

Pricing82

Booking61

Support34

⚑ 7 chats handed off to a human today

How it works

Live in three steps

No training data to prepare, no model to configure. Give it your context and turn it on.

Give it your context

Add your services, pricing, policies, and the questions you get asked most. That's what the AI answers from - nothing else.

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Turn it on per channel

Enable AI replies for WhatsApp, Instagram, or both. Set which topics it can close on its own and when it should hand off.

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Review and improve

Watch themes, handoffs, and gaps in the insights panel, and feed what you learn back into your flows and ads.

FAQ

AI questions

Does the AI reply on both WhatsApp and Instagram?

Yes. The AI works across your WhatsApp and Instagram conversations from the same shared inbox, so a customer gets the same fast, on-brand answer whichever channel they message on.

How does the AI know what to say?

You give it your context - services, pricing, policies, common questions - and it answers from that, in your tone. It sticks to what it knows and hands off to a human when a question is outside its scope, so it never makes things up about your business.

What is ad-aware topic routing?

When a lead comes in from an ad, dripBot can read which campaign or topic it relates to and route the conversation accordingly - so an enquiry from a pricing ad opens on pricing, and a support message goes to the right place. Organic chats are routed by what the person actually asks.

When does a conversation get handed to a human?

The AI hands off the moment it detects intent it should not handle alone - a ready-to-buy signal, a complaint, or a question it is unsure about. The chat lands in your team inbox with the full history, and your agent picks up exactly where the AI left off.

What do the AI insights show me?

dripBot labels conversations by theme and surfaces what people ask most, where the AI handed off, and where it hit a knowledge gap. Over time that tells you what to add to your flows, your FAQ, and your ads.