Instagram

WhatsApp and Instagram, one inbox

Answer Instagram DMs and comments right next to your WhatsApp chats. Turn comments into conversations, and let your whole team work both channels from a single screen.

Start Free Trial - 14 days free See a Demo
Unified Inbox
Priya · WhatsApp
What's the price?
@ravi · Instagram DM
Is this still available?
Ankit · WhatsApp
Need a demo
One team, both channels, no app-switching
One screen, two channels

Stop switching between apps

Your customers message wherever they are. dripBot brings WhatsApp and Instagram into one place so nothing gets missed and every reply is fast.

Unified inbox

Every conversation, one place

WhatsApp chats and Instagram DMs sit side by side in a shared inbox. Assign to agents, add notes, tag contacts, and reply in real time - without logging into three phones or losing track of who said what.

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    WhatsApp + Instagram DMs in one shared inbox
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    Assign, note, and tag across both channels
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    Real-time, with per-channel window tracking
Instagram DM
Saw your reel - do you ship to Pune?
We do! Free shipping over Rs 999. Want me to share the catalogue?
Yes please
Sent - tap any item to order right here in chat.
Comment to DM

Turn comments into customers

When someone comments a keyword on your post, dripBot replies publicly and opens a DM with the details automatically. A casual comment becomes a real conversation you can qualify, answer with AI, and follow up on.

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    Auto-reply to comments by keyword or post
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    Move the comment straight into a DM
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    AI can qualify and answer from there
Comment Automation
Comment on "New Collection" post
@ravi: PRICE please 👀
↓
Auto-reply sent · DM opened with catalogue
How it works

Connect Instagram in minutes

If you have a professional Instagram account linked to a Facebook Page, you're most of the way there.

01

Connect your account

Link your professional Instagram account to dripBot in a few clicks. No new phone, no third-party app on your device.

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02

Set comment rules

Pick the posts and keywords that trigger an auto-reply and a DM. Decide what the first message says, or let AI take it.

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03

Reply from one inbox

Instagram DMs now land next to WhatsApp. Your team answers both, assigns chats, and follows up - all in one place.

FAQ

Instagram questions

Can I handle WhatsApp and Instagram in the same inbox?
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Yes. That is the whole point. Every WhatsApp chat and Instagram DM lands in one shared inbox, so your team answers both from a single screen instead of switching between apps and phones.
Can dripBot reply to Instagram comments automatically?
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Yes. Set a keyword or a specific post, and dripBot can reply to the comment publicly and slide into the person's DMs with the details - turning a comment into a real conversation you can follow up on.
Does the 24-hour messaging window apply to Instagram?
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Instagram has its own messaging window rules, and dripBot tracks them per conversation. You will always know whether you can send a free-form reply or need to wait for the customer to message again.
Do Instagram leads get tracked like WhatsApp leads?
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Yes. Instagram contacts sit in the same contact list with the same attributes, tags, and source tracking, so a lead from an Instagram ad or DM is managed exactly like a WhatsApp lead.
Does AI work on Instagram too?
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Yes. dripBot's AI can auto-reply, route by topic, and hand off to a human on Instagram just as it does on WhatsApp, from the same shared inbox.

Bring WhatsApp and Instagram together

One inbox, one team, every customer conversation in one place.

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14 days free. No credit card required. Cancel anytime.