Legal

Privacy Policy

We take your privacy seriously. This policy explains what data we collect, why we collect it, and how we protect it.

Last updated: 1 May 2025
This Privacy Policy applies to DripBot (dripbot.in) and all services provided by DripBot. By using our platform, you agree to the collection and use of information as described in this policy.

1. Who We Are

DripBot is a WhatsApp marketing automation platform operated from Hyderabad, Telangana, India. We provide tools for businesses to send WhatsApp campaigns, manage contacts, and automate customer communications using the official Meta WhatsApp Cloud API.

For privacy-related queries, contact us at: privacy@dripbot.in

2. Information We Collect

Account Information

When you register for DripBot, we collect your name, email address, company name, phone number, and billing information (if you subscribe to a paid plan).

Usage Data

We collect information about how you use the platform including pages visited, features used, campaign statistics, and time spent on the platform. This helps us improve DripBot.

Contact Data You Upload

When you import contacts into DripBot, we store the contact information you provide (phone numbers, names, and any custom fields). This data is used exclusively to send WhatsApp campaigns on your behalf.

WhatsApp Message Data

We process WhatsApp messages sent through our platform. Message content, delivery status, read receipts, and reply data are stored to provide analytics and reporting.

Technical Data

We automatically collect IP addresses, browser type, device information, and cookies when you use our platform.

3. How We Use Your Information

We do not sell your personal data to third parties. We do not use your data for advertising purposes.

4. Data Sharing

We share data only with trusted service providers who help us operate DripBot:

We will disclose data if required by law, court order, or to protect the rights and safety of DripBot, our users, or the public.

5. Data Storage and Security

Your data is stored on secure servers in India. We implement industry-standard security measures including encryption in transit (HTTPS/TLS), encrypted storage, access controls, and regular security audits.

No method of data transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using best practices.

6. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

Contact data you upload will be deleted when you delete it from your account or when your account is terminated.

7. Your Rights

You have the right to:

To exercise any of these rights, email us at privacy@dripbot.in. We will respond within 30 days.

8. Cookies

We use cookies to keep you logged in, remember your preferences, and understand how you use the platform. You can control cookies through your browser settings. Disabling cookies may affect some platform functionality.

9. Children's Privacy

DripBot is not intended for use by anyone under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on the platform. Continued use of DripBot after changes means you accept the updated policy.

11. Contact Us

For privacy-related questions or concerns: